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How Drop points work

Drop turns everyday card spend into points when you activate the right offers inside the app. This page summarizes the member journey in plain language. When you are ready to install the app, return to the Drop home page for download links and the phone signup form.

Brands that want card-linked campaigns can read Partner with Drop. The binding rules for earning and redeeming appear in the Terms of Service under the rewards sections.

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Activate offers before you pay

then shop through Drop when the deal is live

Pick. Link. Buy.

After you create a Drop account, browse the offer list for retailers you already use. Add each offer to your account before you pay so the purchase can tie back to Drop. Many deals require you to start checkout from the in-app flow rather than a random browser tab, because that is how the merchant confirms the visit came from Drop. Keep your linked debit or credit card active, since most offers read spend after the card network posts the charge. If you replace a card, update it quickly so you do not miss points on bills that still hit the old number.

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Watch balances and pending activity

Points usually move through a pending state while the merchant confirms the order total, returns, and any promo codes you applied. Large purchases or travel bookings can take longer than a quick coffee run, so check the offer detail for posted timelines. If something looks off, keep the email receipt and order ID handy before you contact support. You can always revisit the home page to grab the latest app build, since fixes for bank linking and offer tracking ship inside app updates more often than on this static site mirror.

Redeem for gift cards you will use

Once your balance clears the minimum for a reward, open the redemption catalog and pick a brand you shop often so the value does not expire on a shelf. Inventory and point prices can change with partner agreements, so if you are saving for one retailer, redeem soon after you qualify. Tax rules depend on where you live, so treat redemptions like any other consumer perk and keep records if you need them. After you cash out, you can keep stacking new offers on the same account as long as you stay within the program rules linked above.

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