Last Updated: August 4, 2017

Terms of Service

These terms of service ("Terms of Service" or “Agreement”) constitute a legal agreement between you and Drop Loyalty Inc. (“Drop”), an Ontario (Canada) corporation. As used in these Terms of Service, the words "you" and "your" refer to you, the user of Drop’s website, device, or applications, as the party agreeing to these Terms of Service. The words "we", "us", "our" and any other variation thereof refer to Drop. Any reference to "Drop" in this document includes our directors, officers, employees, contractors, owners, agents, licensors, or licensees. As used in these Terms of Service, the term "Site" and “Services” includes all websites and all devices or applications that we operate that link to these Terms of Service, pages within each such website, device, or application, any equivalent, mirror, replacement, substitute or backup website, device, or application, and pages that are associated with each such website, device, or application. The use of the word "including" in these Terms of Service to refer to specific examples will be construed to mean "including, without limitation" or "including but not limited to" and will not be construed to mean that the examples given are an exclusive list of the topics covered.

  1. Accepting the Terms
  2. Privacy and your Personal Information
  3. Description of the Services
  4. Account Information from Third Party Sites
  5. Redemption of Drop Points
  6. Qualifying Transactions
  7. Drop Offers and Third-Party Links
  8. Your Registration Information
  9. Your Use of the Service
  10. Use With Your Mobile Device
  11. Online and Mobile Alerts
  12. Drop’s Intellectual Property Rights
  13. Access and Interference
  14. Social Media Sites
  15. Disclaimer of Representations and Warranties
  16. Limitations on Drop’s Liability
  17. Your Indemnification of Drop
  18. Ending your Relationship with Drop
  19. Modifications
  20. Governing Law and Forum for Disputes
  21. Apple Requirements

1. Accepting the Terms

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE SITE OR THE SERVICES, YOU AGREE TO BE BOUND BY THE TERMS OF SERVICE. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF SERVICE, YOU MAY NOT ACCESS OR USE THE SITE OR THE SERVICES. You may not use the Site or Services, or accept these Terms of Service, if (a) you are not of legal age to form a binding contract with Drop or (b) you are prohibited by law from receiving or using the Services.

Drop may modify these Terms of Service from time to time. Any and all changes to these Terms of Service will be posted on the earnwithdrop.com site. The Terms of Service will always indicate the date it was last revised. When you use the Service after those changes are posted, you are deemed to have accepted the new Terms of Service and agree to be bound by any changes to the Terms of Service.


2. Privacy and your Personal Information

For information about Drop’s personal information practices, please read Drop's Privacy Policy, which is hereby incorporated into these Terms of Service. This policy explains how Drop treats your personal information when you use the Site and Services. The policy may be updated from time to time. Changes will be effective upon posting to the Site.

3. Description of the Services

Drop is a mobile-first rewards platform designed to help innovative brands acquire and retain millennial customers. With no cards to carry or multiple applications to open, Drop is a single platform for consumers to earn and discover relevant experiential rewards from everyday purchases.

4. Account Information from Third Party Sites

Users may direct Drop to retrieve their transaction-related information maintained online by third parties with which they have a relationship, maintain an account or engage in financial transactions (“Account Information”), for example, a bank. Drop works with one or more online service providers to access this Account Information.

Drop cannot always foresee or anticipate technical or other difficulties which may result in failure to obtain data or loss of data, personalization settings or other service interruptions. Drop cannot assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, communications or personalization settings. Information may be more up-to-date when obtained directly from the relevant sites. You can refresh your Account Information through the Services, in the manner prescribed in the associated instructions.

5. Redemption of Drop Points

Drop points have no cash, monetary or other value and cannot be converted into any currency. Drop points may be redeemed for various rewards that we make available, and that may change, from time to time.

You may use our Services to redeem points for the rewards that we make available. You may redeem points in accordance with such conditions and upon payment of such fees as we may determine at any time. The number of points recorded in your account and the number of reward points required to obtain any particular reward are subject to verification by us. Once a reward has been requested or redeemed by a user, no changes, refunds or return of points are permitted. All rewards are offered subject to availability and restrictions imposed by the reward suppliers. We assume no responsibility for any loss, damage, defect, injury, death or expense relating to any reward or a rewards processing or shipment, or for your rewards not turning out as you expected for whatever reason.

All references to money in these Terms of Services are in Canadian dollars, unless otherwise indicated. You are responsible for all taxes applicable to any amounts payable to us. We will determine the applicable taxes on the basis of the province in which you reside, as shown in our records at time of payment.

6. Qualifying Transactions

Drop needs to protect the program for all users by ensuring that points are earned for legitimate consumer transactions. Drop users are permitted to earn points with Drop in connection with spending activity for non-commercial, personal and household purposes (“Qualifying Transactions”). Drop users are not permitted to earn points with Drop for commercial purposes (e.g. in connection with a business). Drop users are limited to earning a maximum of 5,000 Drop points per calendar week (Sunday – Saturday) in connection with Drop’s ongoing (as opposed to one-time) offers. Drop maintains the right to review the accrual of points and to determine, in Drop’s absolute discretion, if certain transactions qualify for Drop Offers. Certain spending including, but not limited to, repeat purchases, high-value purchases, purchases of gift cards, and purchases made for commercial, non-personal or non-household purposes, may not, at Drop’s absolute discretion, be considered Qualifying Transactions and may be ineligible for Drop points. Drop may reverse point accruals that have already been processed if a transaction is deemed by Drop, upon review, to not constitute a Qualifying Transaction. Drop may also disable accounts that engage in repeated non-Qualifying Transaction activity.

If your account is terminated or disabled for any reason including but not limited to multiple attempts at non-Qualifying Transactions, then your existing Drop points will be forfeited and any further transactions which might otherwise earn you Drop points will not be deemed to be applicable.

7. Drop Offers and Third-Party Links

Some parts of the Services are supported by sponsored links from advertisers and display Drop Offers that may be custom matched to you based on information stored in the Services, queries made through the Services or other information.

In connection with Drop Offers, the Services will provide links to other web sites belonging to Drop advertisers and other third parties. Drop does not endorse or guarantee the products or services available through the Drop Offers (or any other third-party products or services advertised on or linked from our site), whether or not sponsored, and Drop is not an agent or broker or otherwise responsible for the activities or policies of those web sites.

If you elect to use or purchase services from third parties, you are subject to their terms and conditions and privacy policy.

8. Your Registration Information

In order to allow you to use the Services, you will need to sign up for an account with Drop. We may use this information to verify your identity when you contact us. You authorize us to make any inquiries we consider necessary to validate your identity. If you do not provide this information or Drop cannot verify your identity, we can refuse to allow you to use the Services. You agree to keep your registration information up to date.

You agree and understand that you are responsible for maintaining the confidentiality of your password which, together with your LoginID e-mail address, allows you to access the Site and Services. That LoginID and password, together with any mobile number or other information you provide form your “Registration Information.” By providing us with your e-mail address, you agree to receive all required notices electronically, through the Services by displaying links to notices generally on the Site, to that e-mail address. It is your responsibility to update or change that address, as appropriate. Notices will be provided in HTML (or, if your system does not support HTML, in plain-text) in the text of the e-mail or through a link to the appropriate page on our site, accessible through any standard, commercially available internet browser.

If you become aware of any unauthorized use of your Registration or Account Information for the Services, you agree to notify Drop immediately at the email address - security@earnwithdrop.com.

If you believe that your Registration or Account Information or device that you use to access the Services has been lost or stolen, that someone is using your account without your permission has occurred, you must notify Drop immediately in order to minimize your possible losses.

9. Your Use of the Services

Your right to access and use the Site and the Services is personal to you and is not transferable by you to any other person or entity. You are only entitled to access and use the Site and Services for lawful purposes. Accurate records enable Drop to provide the Services to you. You must provide true, accurate, current and complete information about your accounts maintained at other web sites, as requested in our “link account” setup forms, and you may not misrepresent your Registration and Account Information. In order for the Services to function effectively, you must also keep your Registration and Account Information up to date and accurate. If you do not do this, the accuracy and effectiveness of the Services will be affected. You represent that you are a legal owner of, and that you are authorized to provide us with, all Registration and Account Information and other information necessary to facilitate your use of the Services.

Your access and use of Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Services or other actions that Drop, in its sole discretion, may elect to take. In no event will Drop be liable to any party for any loss, cost, or damage that results from any scheduled or unscheduled downtime.

Your sole and exclusive remedy for any failure or non-performance of the Services, including any associated software or other materials supplied in connection with such services, shall be for Drop to use commercially reasonable efforts to effectuate an adjustment or repair of the applicable service.

From time to time, Drop may include new and/or updated pre-release features and trial use (“Preview” features) in Services for your use and which permit you to provide feedback. You understand and agree that your use of Preview features is voluntary and Drop is not obligated to provide you with any Preview features. Furthermore, if you decide to use the Preview features you agree to abide by any rules or restrictions Drop may place on them. You understand that once you use the Preview features, you may be unable to revert back to the earlier version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Preview feature back to the earlier version. The Preview features are provided on an “as is” basis and may contain errors or inaccuracies that could cause failures, corruption or loss of data and/or information from any connected device. You acknowledge and agree that all use of the Preview features is at your sole risk.

10. Use With Your Mobile Device

Use of these Services may be available through a compatible mobile device, Internet and/or network access and may require software. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider. DROP MAKES NO WARRANTIES, CONDITIONS OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO: (i) THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION; (ii) ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND (iii) ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.

11. Online and Mobile Alerts

Drop may from time to time provide automatic alerts and voluntary account-related alerts. Automatic alerts may be sent to you following certain changes to your account or information, such as a change in your Registration Information.

Voluntary account alerts may be turned on by default as part of the Services. They may then be customized, deactivated or reactivated by you. These alerts allow you to choose alert messages for your accounts. Drop may add new alerts from time to time, or cease to provide certain alerts at any time upon its sole discretion. Each alert has different options available, and you may be asked to select from among these options upon activation of your alerts service.

You understand and agree that any alerts provided to you through the Services may be delayed or prevented by a variety of factors. Drop may make commercially reasonable efforts to provide alerts in a timely manner with accurate information, but cannot guarantee the delivery, timeliness, or accuracy of the content of any alert. Drop shall not be liable for any delays, failure to deliver, or misdirected delivery of any alert; for any errors in the content of an alert; or for any actions taken or not taken by you or any third party in reliance on an alert.

Electronic alerts will be sent to the email address you have provided as your primary email address for the Services. If your email address or your mobile device’s email address changes, you are responsible for informing us of that change. Because alerts are not encrypted, we will never include your passcode. However, alerts may include your Login ID and some information about your accounts.

12. Drop’s Intellectual Property Rights

The contents of the Services, including its “look and feel” (e.g., text, graphics, images, logos and button icons), photographs, editorial content, notices, software (including html-based computer programs) and other material are protected under Canada, United States, and other applicable copyright, trademark and other laws. The contents of the Services belong or are licensed to Drop or its software or content suppliers. Drop grants you the right to view and use the Services subject to these terms. You may download or print a copy of information for the Services for your personal, internal and non-commercial use only. Any distribution, reprint or electronic reproduction of any content from the Services in whole or in part for any other purpose is expressly prohibited without our prior written consent. You agree not to use, nor permit any third party to use, the Site or the Services or content in a manner that violates any applicable law, regulation or this Agreement.

13. Access and Interference

You agree that you will not:

  • Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Services or any portion of the Services, without Drop’s express written consent, which may be withheld in Drop’s sole discretion;
  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the services, other than the search engines and search agents available through the Services and other than generally available commercially available web browsers;
  • Post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of the Services;
    or
  • Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Services.

14. Social Media Sites

Drop may provide experiences on social media platforms such as Facebook®, Twitter® and LinkedIn® that enable online sharing and collaboration among users who have registered to use them. Any content you post, such as pictures, information, opinions, or any personal information that you make available to other participants on these social platforms, is subject to the terms of use and privacy policies of those platforms. Please refer to those social media platforms to better understand your rights and obligations with regard to such content.

15. Disclaimer of Representations and Warranties

THE SITES, SERVICES, INFORMATION, DATA, FEATURES, AND ALL CONTENT AND ALL SERVICES AND PRODUCTS ASSOCIATED WITH THE SERVICESOR PROVIDED THROUGH THE SERVICES (WHETHER OR NOT SPONSORED) ARE PROVIDED TO YOU ON AN “AS-IS” AND “AS AVAILABLE” BASIS. DROP, ITS AFFILIATES, AND ITS THIRD PARTY PROVIDERS, LICENSORS, DISTRIBUTORS OR SUPPLIERS (COLLECTIVELY, "SUPPLIERS") MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONTENT OR OPERATION OF THE SITE OR OF THE SERVICES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

NEITHER DROP OR ITS SUPPLIERS MAKE ANY REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT ON THE SITES OR OF THE SERVICES (WHETHER OR NOT SPONSORED), AND EXPRESSLY DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER DROP OR ITS SUPLIERS MAKE ANY REPRESENTATION, WARRANTY, CONDITION OR GUARANTEE THAT THE CONTENT THAT MAY BE AVAILABLE THROUGH THE SERVICES IS FREE OF INFECTION FROM ANY VIRUSES OR OTHER CODE OR COMPUTER PROGRAMMING ROUTINES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES OR THAT ARE INTENDED TO DAMAGE, SURREPTITOUSLY INTERCEPT OR EXPROPRIATE ANY SYSTEM, DATA OR PERSONAL INFORMATION.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 14 AND 15 OF THIS PROVISION MAY NOT APPLY TO YOU.

16. Limitations on Drop’s Liability

DROP SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, ARISING IN WHOLE OR IN PART FROM YOUR ACCESS TO THE SITES, YOUR USE OF THE SERVICES, THE SITES OR THIS AGREEMENT, EVEN IF DROP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17. Your Indemnification of Drop

You agree to indemnify and hold harmless Drop and its officers, directors, shareholders, and employees, from and against all claims, suits, proceedings, losses, liabilities, and expenses, whether in tort, contract, or otherwise, that arise out of or relate, including but not limited to reasonable legal fees, in whole or in part arising out of or attributable to your breach of this Agreement, the Site or your use of the Services.

18. Ending your Relationship with Drop

This Agreement will continue to apply until terminated by either you or Drop as set out below. If you want to terminate your legal agreement with Drop, you may do so as follows:

To close your account for Drop, please use the directions below:

  • Login to your earnwithdrop.com account using the Drop app
  • From the home screen, go to your Account settings screen by tapping on gear icon in the top right corner
  • Scroll to the bottom of the screen Tap on “Delete account” and follow the on-screen instructions to delete your account
  • Important: Once you delete your account, all points associated with that account will be removed and can not be retrieved so please be careful
  • Your account will be closed and your ability to log in deactivated immediately

Drop may at any time, terminate its legal agreement with you and access to the Services:

a. if you have breached any provision of this Agreement (or have acted in a manner which clearly shows that you do not intend to, or are unable to comply with the provisions of this Agreement);

b. if Drop in its sole discretion believes it is required to do so by law (for example, where the provision of the Service to you is, or becomes, unlawful); or

c. for any reason and at any time with notice to you.

You acknowledge and agree that Drop may immediately deactivate or delete your account and all related information and files in your account and/or prohibit any further access to all files and the Services by you. Further, you agree that Drop shall not be liable to you or any third party for any termination of your access to the Services.

19. Modifications

Drop reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or Services with or without notice. If you do not agree to the changes after receiving a notice of the change to the Services, you may stop using the Services. Your use of the Services, after you are notified of any change(s) will constitute your agreement to such change(s).

Drop may modify this Agreement from time to time. Changes to this Agreement may be provided to you by electronic means (i.e., via email or by posting the information on the Site). In addition, the Agreement will always indicate the date it was last revised. You are deemed to accept and agree to be bound by any changes to the Agreement when you use the Services after those changes are posted.

20. Governing Law and Forum for Disputes

These Terms of Service, and your relationship with Drop under these Terms of Service, shall be governed by the laws in effect in the Province of Ontario without regard to its conflict or choice of laws provisions. Any dispute with Drop, or its officers, directors, employees, agents or affiliates, arising under or in relation to these Terms of Service shall be resolved exclusively through the courts within the city of Toronto, Ontario, except with respect to imminent harm requiring temporary or preliminary injunctive relief in which case Drop may seek such relief in any court with jurisdiction over the parties. You understand that, in return for agreement to this provision, Drop is able to offer the Service at the terms designated, and that your assent to this provision is an indispensable consideration to these Terms of Service.

21. Apple Requirements.

If you downloaded any of the Services or product from the Mac App Store, the following terms also apply to you:

  1. Acknowledgement: You acknowledge that this Agreement is between you and Drop only, and not with Apple, and Drop, not Apple, is solely responsible for the Software and the content thereof.
  2. Scope of License: The license granted to you for the Software is a limited, non-transferable license to use the Software on Mac product that you own or control and as permitted by the Usage Rules set forth in the terms of service applicable to the Mac App Store.
  3. Maintenance and Support: Drop and not Apple is solely responsible for providing any maintenance and support services, for which additional fees may apply, with respect to the Services. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Software.
  4. Warranty: Drop is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Software to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Drop’s sole responsibility.
  5. Product Claims: Drop, not Apple, is responsible for addressing any user or third party claims relating to the Software or the user’s possession and/or use of the Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Software fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
  6. Intellectual Property Rights: You acknowledge that, in the event of any third party claim that the Software or your possession and use of the Software infringes that third party’s intellectual property rights, Drop, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
  7. Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist-supporting country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  8. Developer Contact Info: Direct any questions, complaints or claims to: Drop Loyalty Inc, 103 Richmond St. East - Suite 202 Toronto, ON M5C 1N9
  9. Third Party Terms of Agreement: You must comply with any applicable third party terms of agreement when using the Software.
  10. Third Party Beneficiary: You acknowledge and agree that Apple and Apple’s subsidiaries are third party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement against you as a third party beneficiary thereof.